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FAQ

Frequently Asked Questions

How do we arrange a funeral at a GreenAcres Park?

If you are recently bereaved, your first point of contact is usually your Funeral Director. They’ll be able to liaise with us to organise a date for your service. However, we always invite families to visit a GreenAcres Park before they make any decision so they can take a look around, and discuss what they’d like to happen on the day of the service. You’ll also be able to select a plot at the park, after which, we’ll confirm all the details and coordinate the arrangements with your Funeral Director.

Does there need to be a religious service?

No. It’s entirely up to you. Our multi-faith Service Halls are for both religious and non-religious services. We pride ourselves on our relationships with both the local clergy and the local independent celebrant team, ensuring that we meet the requirements of both the religious and non-religious community. Our grounds aren’t consecrated, but individual graves can be blessed if you wish.

Can people be buried together?

All our full burial and ashes plots are double depth. This allows for the plot to be used by a second person in the future, perhaps a close family member or loved one. But there’s no obligation to use the second burial space.

Can I bring my dog to the Park with me?

Yes, we are dog friendly – we love meeting your dogs! We kindly ask for dogs to be kept on a lead in our Parks.

What payment options do you have?

All burials have to be paid in full before the funeral can take place. You can pay via credit, debit card, or by bank transfer. If you’re planning ahead, please speak to a member of our team about our instalment plan.

What type of Coffin is permitted?

The choice of coffin is a very personal one. Eco coffins made from cardboard (burial only), willow, banana leaf and bamboo are acceptable at all of our Parks as well as traditional wooden ones. However, our eco and conservation policies, mean metal caskets or zinc-lined coffins cannot be interred. Some people opt for a simple shroud made from natural fabric instead.

In some areas of our Parks, you’re welcome to use any coffin (tapered at the shoulder with a removable lid) or casket (rectangular in shape with a hinged lid) that isn’t zinc lined. However, please be mindful that only our traditional burial graves, private gardens, gated gardens, and mausoleums can accommodate coffins and caskets. In the woodland and meadow areas of our Parks, it isn’t possible to use caskets in all areas because of their size.

Please also note that for a cremation service, cardboard coffins, metal/zinc lined caskets and metal ornaments on any coffin are not permitted.